The Apple II RoundTables especially want to welcome former America On-Line (AOL) members who have become A2 patrons as Apple II AOL access winds down there. A2 Libraries have the best, most complete collection of Apple files available anywhere, and you will find that our Bulletin Board is an informational gold mine. Mining the Bulletin Board Typical of new A2 members are Dave Taylor and Collin Douglas. As you can see from the abbreviations they use below, they've already figured out lots of terminology. For the uninitated, CAT stands for CATegory and TOP for TOPic; both are A2 Bulletin Board commands. Here's what they recently had to say. Dave Taylor: Hi All! I finally made it back here. :) Nice to see all the welcomes -- I am starting to feel more at home on GEnie. Trying now to sort out CAT and TOP to work my way through the messages. I'm just so used to ADV, Read New, AHW, etc. Now I've got to learn what CAT is where, and what TOP I want to read. As you can see, though, I learned my way back here! Collin Douglas: Thanks everyone for the warm welcome. My transition from AOL was probably aided by the fact that I've long used text-based BBSs (local and L.D.) so GEnie wasn't really a new experience. I do have Copilot and am impressed. Getting Help When an A2 member needs help with something, the Bulletin Board discussion usually proceeds in a predictable manner. A member posts a message about a problem and that problem is narrowed down and details are added, if necessary. Then, possible solutions are offered from other A2 members and staff. The member usually gets enough answers to solve the problem. Recently, Dave Huggins received help from an A2 staff member on how to fix his Apple IIc monitor. Dave Huggins: I've a IIc color composite monitor that apparently worked fine before shipping to me, but now warms up for 5-10 seconds, then creates a major short which trips a breaker. I'm not crazy enough to poke DEEPLY in a CRT, but I can do minor work safely with the case apart. Any guess about an "easy" fix -- something that might create this symptom? (My TV repairman is my next call.) Harold Hislop (A2's resident solder slinger) replied: Let me guess... this monitor was in storage for quite some time, and was then dragged out, tested, and shipped to you. From what you're describing, I'd bet on one or more defective (very leaky) electrolytic capacitors in the power supply. You could probably track these down fairly simply... 1) Remove the case, but leave the case on 2) Operate the monitor till the breaker blows 3) Quickly pop open the case and place 1 finger on the top of each electrolytic capacitor in the power supply (actually all eletrolytics) Harold continued: Any that you find to be warm or hot should be replaced. (The real way to track these down is by removal and testing, but that's a pain, and the above procedure will usually find all the defective ones anyway. :) Dave Huggins responded: And just when you appear to return to human form, you pull one of these cross-country mind reading things. :) That is _exactly_ the history of this monitor. Okay, I'll sneak a peak and see if I can spot the power supply. I don't mind working with them, it's the CRT stuff I avoid. Thanks to Harold, Dave's monitor was working properly soon thereafter. Getting Live Assistance Don't forget to stop by the A2 Real-Time Conference area. You'll find quick assistance and friendly conversations most every evening there. And the Library contains archives of back messages from the Bulletin Board and lots of "How To" files for software work-arounds and hardware fixes. Just remember this: If you use an Apple II computer, the A2 RoundTable is the place to come for help as well as fun. Happy holidays!